Return Policy

We want you to be happy with your purchase! Wyldewood will gladly accept returns of merchandise purchased within the following guidelines:

1. Sales receipts required for returns. Receipts for online purchases will be sent via email and enclosed in the packaged shipment. 
2. Returns accepted on regular priced merchandise within 30 days of sale. 
3. Sale items are final sale and therefore not returnable.
4. Special orders for custom, personalized or non-stock items are finals sale and therefore not returnable.
5. Cash returns for items paid with cash only. If value of return is over $50, a check will be issued instead of cash. Cash purchases and returns are only applicable to in store purchase as cash is not an accepted payment method for online sales. 
6. Refunds will be given in the same method as the original payment, with the exception noted above. If purchases are paid with a check, refunds will be made 10 days after original purchase. Check payment is not an accepted payment method for online sales. 
7. Please ask how to protect merchandise when trying it. We will not accept soiled or damaged returns.
8. Returns for shipped items will only be accepted in original packaging and condition. Refunds will be issued once the item(s) are returned to Wyldewood.
9. Customer is responsible for return shipping. 
10. Returns of online orders will be assessed a $1 restocking fee. 
11. Any item returned that was shipped for free will receive a refund less actual shipping costs. 

Our goal is your satisfaction. If you have any questions or concerns in regard to our return policy, or if you would like help initiating a return, please send an email to: info@wyldewoodtack.com and/or fill out the form below. We will reply as soon as possible.