We want you to be happy with your purchase! Wyldewood will gladly accept returns of merchandise purchased within the following guidelines:
- Sales receipts required for returns. Receipts for online purchases will be sent via email and enclosed in the packaged shipment.
- Returns accepted on regular priced merchandise within 30 days of sale.
Sale items are final sale and therefore not returnable.
- Special orders for custom, personalized or non-stock items are finals sale and therefore not returnable.
- Cash returns for items paid with cash only. If value of return is over $50, a check will be issued instead of cash. Cash purchases and returns are only applicable to in store purchase as cash is not an accepted payment method for online sales.
- Refunds will be given in the same method as the original payment, with the exception noted above. If purchases are paid with a check, refunds will be made 10 days after original purchase. Check payment is not an accepted payment method for online sales.
- Please ask how to protect merchandise when trying it. We will not accept soiled or damaged returns.
- Returns for shipped items will only be accepted in original packaging and condition. Refunds will be issued once the item(s) are returned to Wyldewood.
- Customer is responsible for return shipping.
- Returns of online orders will be assessed a $1 restocking fee.
- Any item returned that was shipped for free will receive a refund less actual shipping costs.
Our goal is your satisfaction. If you have any questions or concerns in regard to our return policy, or if you would like help initiating a return, please send an email to: firstname.lastname@example.org and/or fill out the form below. We will reply as soon as possible.